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LEISURE CLIENT FEEDBACK FORM

Your feedback is important to us! Please submit the form below with your comments. We appreciate you taking the time to tell us how we're doing.

 

On a scale of 1 to 5, with 5 being the best, please rate us on the following:

 

1.      How easy was it to get in touch with a Travel Consultant in our office?

2.      What was the level of courtesy and professionalism exhibited by the people you had contact with at Travel Time?

3.      How satisfied were you with the information and options you were provided?

4.      What was the timeliness of our response to you?

5.      How accurate was the confirmation you received?

6.      How easy was the confirmation to read and understand?

7.      How was the overall satisfaction of your interaction with Travel Time?

 

8.      Are you aware that Travel Time uses automation to reissue your airline ticket at a lower price if the price on your itinerary decreases after you have purchased your ticket? (Certain airline restrictions apply)

9.      Are you aware that Travel Time provides 24/7 emergency service that helps you make alternate travel arrangements should you have any travel changes en route?

10.  Are you aware that Travel Time uses automation to look for better seats on flights, if we can’t originally find you your preferred seat type?

11. What do you like best about Travel Time?

12. What one aspect of Travel Time would you like to see changed/improved?

 

REFERRAL INFORMATION:

If you are pleased with the service we offer at Travel Time, and if you are willing, please provide us with business and/or personal contact information for someone else you feel would benefit from our services.

First Name:

Last Name:

Company Name:

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YOUR CONTACT INFORMATION:

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